![]() Speakers: Karen Caterino, MBA, ARM-P, Alliant Insurance Services, Inc. Audience participation is welcomed in this informative, fun and engaging session on mentoring and coaching methods! Both can increase employee engagement, help with retention when applied and dramatically improve individual performance. Coaching and mentoring are about helping people get to where they want to go by leveraging the experience of a coach or mentor. This session will look at the differences between mentoring and coaching, the skills required for each, how to use both and participate in real-life examples of how to deploy them in the workplace. Speaker: Michael Fann, ARM-P, MBA, Public Entity Partners MENTOR OR COACH: LEARN ABOUT THE KEY DIFFERENCES Finally, this session will identify evaluation points and action steps designed to enhance the work environment toward a more productive, positive and safer culture. Also examined are the roles that poor communication skills, personal insecurity and “the rumor mill” play in creating a toxic culture within your organization. This session highlights the relationship between the organization’s work environment and its future claims. ![]() While workplace harassment gets the headlines, many other claims have “improper behavior” as their foundational cause. One of the purest predictors of future claims experience is the morale of your organization today. Tina Stevens, Virginia Risk Sharing Association CREATING A CULTURE OF CIVILITY This session will emphasize how organizations can retain the right talent and increase productivity. Millions of employees are quitting their jobs and some employers are struggling to find replacements. Speaker: Randy Anderson, CSP, e3 Professional TrainersĪs we emerge from the pandemic, many workers are deciding this is a good time to change jobs. If you want to increase your personal influence and help your team members to do the same, this presentation will equip you to do both. You will also gain an understanding of how to read these cues in others and more accurately interpret what they are trying to communicate to you. Learning how to incorporate these strategies will allow you to connect with team members, clients, and vendors at a deeper level. From body language and facial expressions to tone and voice inflection, there are many other contributors that will determine your communication effectiveness. Some believe the words you say may account for less than 10 percent of the impact of messaging. There is a lot more to communication than just the content of your ![]() This is not always because there isn’t enough communication, but often because we’re simply not very good at it. WHAT’S YOUR POINT? - COMMUNICATING FOR GREATERĬommunication is one of the greatest limiting factor for many teams and organizations. Take advantage of the education and networking opportunities available at PRIMA Institute! “I have participated in prior Institutes and even the old GRMS, this was the best I’ve been involved with great speakers, facilitator and audience/participants!” I attended and not only benefitted from the program but also enjoyed meeting and interacting with my peers.” “PI not only provided a great education opportunity but also opportunities for networking with social functions included. The new information and networks I was able to build gave me a new fresher perspective that re-energized me.” “I felt like I was in a hole in my position. We really are a family and that feels so very good.” “PRIMA Institute was very professional and extremely well run from beginning to end. See what our past attendees said about PRIMA’s premier risk management education program, outstanding faculty and their plans to keep coming back. ![]() PI is an innovative educational symposium comprised of fundamental risk management curriculum, outstanding faculty and excellent networking opportunities.
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